We've gone ahead and set up our phone and internet. Qwest is the local provider we chose to use and their website was so easy to use. Plus, we had questions about whether we could change our service later and when our equipment arrived, and there was a very easy to use online chat feature which allowed us to get our questions easily answered by a real person. We may end up dropping our phone service and upgrading our internet later, but it seems like it will be easy to do that, given our first positive experience with Qwest.